Refund Policy

At matchalabae, we want you to be completely satisfied with your purchase. If you're not happy, we offer a simple refund policy.

1. Eligibility for Refunds
Refunds are available for defective or incorrect products returned within 3 days of delivery. Items must be unused and in their original condition.

2. Return Process
To initiate a return, contact us within 3 days of receiving your order. We'll provide return instructions once your request is approved.

3. Refund Method
After receiving and inspecting the returned product, we will issue a refund to the original payment method. Allow [number] business days for processing.

4. Shipping Fees
Customers are responsible for return shipping costs unless the product is defective or incorrect.

5. Exchanges
If you wish to exchange an item, contact us for further instructions.

6. Contact Us
For any questions, please reach out via the available channels on our website.